I am Quality Service Certified!

(re-posted from a separate blog)

As part of my ongoing effort to provide a higher level of accountability to my clients, I have taken steps to become Quality Service Certified. Here's the press release for additional information. --James

PRESS RELEASE
Contact: Leslyn Stewart, Director of Services
Quality Service Certification, Inc.
Phone-941-346-5316; email – Leslyn@QualityCertified.org

FOR IMMEDIATE RELEASE
Wirth Earns Quality Service Certification®
For the first time a standard of service and accountability is being offered to consumers in the area of the quality of mortgage service delivery. James Wirth of Landover Mortgage, LLC
has completed the requirements to earn Quality Service Certified® professional recognition. Holding the Quality Service Certification® requires a mortgage professional to follow a well-defined and prescribed process of service, to present that process in writing to every customer and client, and to guarantee its delivery.

According to Larry D. Romito, President, CEO of Quality Service Certification, Inc.,
"James Wirth has joined a growing number of mortgage and real estate professionals nationwide who are committing to the delivery of a defined service process and a higher standard of accountability in service delivery and customer satisfaction. This is a breakthrough in these industries, with the establishment of a measurable standard of care and service."

An integral part of the mortgage professional's ability to maintain Quality Service Certified status rests with service evaluation feedback from every borrower served. Following the closing of each home purchase, an independent research company sends the consumer a Quality Service Assurance Surveyã asking tough questions about the details and overall satisfaction of service provided by the mortgage professional.

"Mortgage professionals are highly motivated to protect their Quality Service Certified status by delivering better service satisfaction, more service value and higher accountability," Romito adds. "The Quality Service Certified total service system offers a predictable, accountable, reliable, and consistent service outcome. The financing of what for most of us is our most valuable asset deserves the serious attention and accountability of a defined, written and communicated service process with measurable standards, and that's exactly what a Quality Service Certified® professional must deliver."

###

Quality Service Certification, Inc. of San Juan Capistrano, California is the leading firm in service process delivery and measurable quality control in the mortgage and real estate industries.
( http://www.qualitycertified.org/ )